Read the following apology and identify at least three problems in it. List and discuss what guidelines for effective apologies it violated. "I'm sorry I made you mad. If you wouldn't nag at me all of the time, then I wouldn't get angry so much
I have a lot of pressure on me right now at work and your nagging just sent me over the top. Don't blow this out of proportion. Come on now, I said I was sorry. Why can't you get over it?"
What will be an ideal response?
Students should be able to correctly note such problems as making excuses, blaming the other person, not recognizing the other person's emotions are valid, etc.
Communication & Mass Media
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Speeches to entertain avoid serious messages or content which
is not light in tone. Indicate whether the statement is true or false
Communication & Mass Media
To evaluate a conclusion, ask yourself how well the speech signals the end of the speech, reviews main ideas, provides psychological closure, and ends memorably
Indicate whether the statement is true or false
Communication & Mass Media