In a transshipment problem, items may be transported from one destination to another

Companies should actively solicit feedback for the following reason(s):

A) dissatisfied customers tell many others thus creating negative ripple effects. B) on average, one customer in four is dissatisfied with some aspect of a typical transaction. C) only 5 percent of unhappy customers will complain to the company. D) All of the above are good reasons for getting corrective feedback.

In a shopping district, a destination store has the largest trading area, whereas a parasite has no trading area of its own

Indicate whether the statement is true or false