If listeners already know a lot about your topic, you don't need to present both sides of the argument to enhance credibility

When you try to convince listeners to turn off their cell phones by using the argument that so many people nowadays are turning off their cell phones and acting with consideration for others, you are using

A) negative social proof. B) positive social proof. C) positive labeling. D) negative labeling.

When the textbook suggest you might "Refer to the Introduction" during your conclusion, it means repeating your thesis statement and preview of main points

Indicate whether the statement is true or false.