When you try to convince listeners to turn off their cell phones by using the argument that so many people nowadays are turning off their cell phones and acting with consideration for others, you are using

List and describe three examples of nonverbal artifacts

What will be an ideal response?

All of the following are ways to customize your message to your audience EXCEPT

A) using audience members' names to relate information to specific people. B) referring to a significant event that happened on the date of your speech. C) referring to a recent or local news event. D) avoiding mention of specific groups or organizations.