In organizational culture, a hero is a(n)

What will be an ideal response?

Answer: person whose accomplishments embody the organization's values.

Business

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Chang deeds to Lopez and Lopez takes possession but does not record the deed. Chang then tells his friend Jones about the deed to Lopez. Chang then deeds the same property to Jones who records the deed. Based on this information, title probably vests in:

a. Lopez b. Chang c. Jones d. both Lopez and Jones

Business

________ involves trained observers posing as consumers and shopping at company ? or competitor-owned stores to collect data about customer-employee interaction and other marketing variables. (Choose the best answer.)

A) Personal observation B) Structured observation C) Mystery shopping D) Contrived observation

Business