Retained customers have been found to:
A) become more critical about the quality of the product over time.
B) increase their purchase quantities over time.
C) become highly price sensitive over time.
D) become more expensive to serve over time.
B
Business
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_____ is the point at which a customer and a company representative exchange information and develop learning relationships
a. Lead generation b. An intervention c. Lead qualification d. An interaction
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"Fee- for-services" means
A) offering real estate services in a piecemeal fashion B) allowing non-licensees to conduct real estate transactions C) working only with for-sale-by-owners D) providing consumers all the same services for a discounted price
Business