Responses to a customer satisfaction survey question about suggestions for improving customer service would not be included in a CRM system

The process where all the involved areas—R&D, marketing, engineering, production, and even suppliers—work together rather than sequentially during a product's development is called _____

a. simultaneous product development b. test marketing c. simulated market testing d. choice modelling

A commission is ordinarily earned by a broker when

A. escrow closes. B. the broker procures a ready, willing, and able buyer. C. escrow opens. D. the purchaser deposits the full purchase money or liens in escrow.