You can use an agreement strategy to write an effective buffer statement if you
A) find an attribute or achievement to compliment.
B) express sincere thanks for receiving something.
C) demonstrate that you understand the reader's goals and needs.
D) discover a point on which you and the reader share similar views.
E) start with the most favorable part of your message.
Answer: D
Explanation: D) In order to build a buffer statement on an agreement strategy, find a point on which you and the reader share similar views.
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Indicate whether the statement is true or false
Cheaper modes of transport typically have
A) shorter lead times and smaller minimum shipment quantities. B) shorter lead times and larger minimum shipment quantities. C) longer lead times and smaller minimum shipment quantities. D) longer lead times and larger minimum shipment quantities.