One tactic for acquiring power through interpersonal network is to:
a) perform well and establish a good reputation.
b) be visibly kind.
c) under-promise and over-deliver.
d) make a powerful appearance.
ANS: b
Communication & Mass Media
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All of the following are disconfirming messages except
a. interrupting the other person. b. giving ambiguous responses. c. ignoring the other person. d. using a problem-oriented approach. e. responding with clichés.
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