In a sale or return contract, the buyer has the option of returning all the goods to the seller

Marilyn asks, "If I work hard, will I get the job done?" She is illustrating which aspect of expectancy theory?

A) performance-to-outcome expectancy B) valence C) behavior modification D) effort-to-performance expectancy

The key to which capacity management approach would involve having both volume (fluctuating demand from a manufacturer) and variety flexibility (demand from several manufacturers) to be sustainable?

A) Time flexibility from workforce B) Use of seasonal workforce C) Use of subcontracting D) Use of dual facilities—dedicated and flexible