The key to which capacity management approach would involve having both volume (fluctuating demand from a manufacturer) and variety flexibility (demand from several manufacturers) to be sustainable?

Which of the following might you add as a notice to a procedure in order to ensure consumer safety?

a. Cautions b. Warnings c. Danger notices d. All of the above.

A company is most likely to see increased customer loyalty by practicing which step of the CRM process?

A) customer identification B) customer authorization C) customer differentiation D) customer retention E) customization