A company is most likely to see increased customer loyalty by practicing which step of the CRM process?

A) customer identification
B) customer authorization
C) customer differentiation
D) customer retention
E) customization

E

Business

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A learning percentage of 80 means that each time output is doubled, it takes ________ percent less time to produce than before

Fill in the blank with the appropriate word.

Business

The work of Modigliani and Miller produced a near 100% debt/value mix for firms in a world of taxes. As it turns out, the theoretical and the actual debt/value ratio for most firms are almost identical at just about 100%

Indicate whether the statement is true or false.

Business