A good conclusion may end in any of the following ways except ________

Which of the following is not a method to reduce communication apprehension?

A) systematic desensitization B) cognitive restructuring C) positive visualization D) skills training E) reflective practicing

If an Internet document identifies its author but says nothing about her or his qualifications, your textbook recommends that you

A. type the author's name into the Google search box.  B. assume the author is an expert on the topic. C. cite the sponsoring organization instead of the author. D. All of these answers are correct. E. Both type the author's name into the Google search box and cite the sponsoring organization instead of the author.