One of the basic relationship repair principles states
A) be as silent as you can.
B) be willing to listen, but hold your ground as to who is to blame.
C) be a victim if necessary.
D) try to see behind the cause of the falling out.
D
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Which of the following is NOT one of the four important contributions an effectively trained company sales force can make to consumer marketing?
A) remind end-consumers about the product B) increase stock position C) build enthusiasm D) conduct missionary selling E) manage key accounts
Toughones, a car part manufacturer, signed a contract to license computer software from Vizera Inc for $250,000. This software is to be used to keep track of inventory, accounts receivable, and other financial data
After the software was installed, the computer system worked, but it had a few glitches. Toughones refused to pay the full amount mentioned in the contract. To settle the dispute, the parties agree that $180,000 is to be paid as full and final payment for the software. Toughones paid $180,000 as agreed. What kind of agreement did Toughones and Vizera reach in the end? A) accord and satisfaction B) preexisting duty C) counteroffer D) mirror image acceptance