When we watch a televised news report, we have the sense that we are getting every bit of useful information from it that is there, but recent research has found that only a fraction of the original information reaches us--even when we strive to pay close attention

This is a person employed to organize advertising and publicity in the press on behalf of an organization or well-known person

A) president B) chief executive officer C) press agent D) human resource officer E) manager

An important part of creating change in an organization for better client services is:

A. Set goals and a way to measure them B. Implement policies C. Poll employees for what would make their jobs easier D. A and B above E. B and C above