You are assessing a conscious but confused hiker who became lost in the woods on a cold day. Your assessment shows that he has an open airway, adequate breathing, and a weak radial pulse. His skin is cold to the touch and he is shivering. OEC Technicians should recognize that the:
a. cold caused the patient's brain to become dysfunctional, as evidenced by the shivering.
b. shivering actually represents a small seizure, which indicates that the brain is cold.
c. shivering is a protective means by which the body is attempting to warm itself.
d. shivering indicates that the patient's core body temperature has fallen below 90°F.
Answer: c
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What is the rationale for responding to a person by matching her communication level?
a. It is a technique for defusing highly emotional situations. b. Communication level determines patient satisfaction—the more energetic your response, the more satisfied the outcome. c. In most instances, matching a person’s communication level ensures your communication will be received and understood. d. This is an unproven concept that does not work in real life.
An act of deception used to take advantage of another person or entity is called ________.
A. coercion B. fraud C. slander D. defamation E. liability