Given the network in Figure 11-1, the time to complete those activities on the critical path is expected to be

While illegal contracts have civil penalties, the parties involved may also be subject to criminal penalties

Indicate whether the statement is true or false

Ruiz has recently been promoted to management position in customer service for an online retailer. His boss informed him that he is free to decide how to handle all customer complaints, within the limits of corporate policy, and that he does not have tell his boss how he handles each customer. In this situation, Ruiz has ______.

a. authority to inform b. authority to recommend c. authority to report d. full authority