Which is NOT an example of an enabling public?

A large number of consumers of a newly launched cereal product complained that when the cereal is eaten with cold milk, its quality of taste diminishes dramatically

The cereal manufacturing company responded by saying that, as written on the packaging, the cereal is only meant to be consumed in combination with hot milk, and suggested its customers only eat with hot milk. This action of the cereal company can be categorized as a) justification. b) ingratiation. c) correction. d) denial.

One argument for not explicitly stating the conclusion of a persuasive argument is that:

a. it forces audiences to engage with the message to come to a conclusion b. it has been proven to be more persuasive than messages with explicit conclusion c. this leads to less of an assimilation effect d. it increase the speaker’s likability