Journal Entry Dividend account increases

What phrase typified the power businesses had over consumers in the early 1900s?

A. Business has all the power. B. Businesses can't be trusted. C. Stop buying from unethical firms. D. Let the buyer beware.

The story about the desk clerk at the Marriott Long Wharf Hotel in Boston is a good example of what aspect of effective service recovery?

What will be an ideal response?