When increasing the diversity of a workforce, which of the following can increase the talent base of those with disabilities?
A) Assistive technologies
B) Mentoring
C) Stereotyping
D) Repetitive tasks
E) A code of conduct
Answer: A
Explanation: A) As with other elements of diversity, success starts with respect for individuals and sensitivity to differences. Employers can also invest in a variety of assistive technologies that help create a vital link for thousands of employees with disabilities, giving them opportunities to pursue a greater range of career paths and giving employers access to a broader base of talent.
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Which one of the following is an objective of service transition?
A. To negotiate service levels for new services B. To ensure that service changes create the expected business value C. To minimize the impact of service outages on day-to-day business activities D. To plan and manage entries in the service catalogue
It is essential that IT managers understand the user's comfort level with technology when introducing new technologies
Indicate whether the statement is true or false