When an audience member listens with the hope to learn or expand her or his

knowledge of a particular subject, she or he is engaging in _______ listening.

A) empathic
B) informational
C) critical
D) appreciative

B

Communication & Mass Media

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When Matilda joined Kruger Corp, she assumed all employees were expected todress in business formal attire each day. However, after being there for a few days, she realized employees were allowed to dress casually on Fridays

What aspect of team dynamics was illustrated in this scenario? a. Team norms b. Team roles c. Team networks d. Team bases

Communication & Mass Media

A _____ speech can mark a broad range of occasions, from the start of a building’s construction to the opening of a store or hospital wing

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media