A _____ speech can mark a broad range of occasions, from the start of a building’s construction to the opening of a store or hospital wing

Donna takes an exam and doesn't think she did well. When the teacher returns the exam,

Donna mistakenly thinks the "A" at the top of the paper is an "F." Her misperception is due primarily to A. selective distortion. B. paying attention to two stimuli at once. C. multi-tasking. D. laws of organization.

An Environmental Scan "takes the pulse" of what is going on around an organization

Indicate whether the statement is true or false