Communication between people of the same race but different ethnic backgrounds would be considered

Explain how you might use the conflict management skills of managing emotions,

information, goals, and problems in the following situation. You and your roommate agreed on a schedule and responsibilities for chores. At first, all went well. Then gradually, week after week, one excuse after another, your roommate began to fail to follow through. At first it was no big deal; a dish here, a sock there. But now your roommate has left dishes in the sink for three days and hasn?t taken out the trash in a week. The bathroom is a mess, the shower especially. The last straw was the large blueberry stain in the middle of the living room floor. You can?t take it anymore, you are furious. You?ve let it slide long enough and decide to let her know how you feel. What will be an ideal response?

A detailed outline for the planning stage of a speech is called a ________ outline.

Fill in the blank(s) with the appropriate word(s).