Somatyping divides people into 3 basic body types

The process by which we gather and analyze information about our listeners and adapt our message to

their knowledge, interests, attitudes, and beliefs is called A. frame of reference. B. audience analysis. C. audience demographics. D. audience bio.

Constructive nonconformity

a) undermine group performance. b) can improve group performance. c) occurs only when stubborn members are present. d) occurs under poor leadership. e) occurs only in the storming stage.