Garth has good cultural intelligence, or cultural savvy, so he knows that it is best for him to work with people from his own culture

________ means achieving the economic performance necessary for the organization's survival

A) Responsibility B) Efficiency C) Purpose D) Effectiveness E) Worldview

You have decided to involve the sales personnel in planning for the change and in stocking appropriate new items to sell to gardeners. The method for overcoming resistance that you have chosen is ________

A) education and communication B) participation C) negotiation D) manipulation E) coercion