A potential problem with the _____ speech is the risk of forgetting your speech

The ability to show positive regard for another person is the BASIC skill

A) display of respect. B) empathy. C) interaction management. D) interaction posture.

As part of his economics seminar, Geraldo has been invited to give a persuasive speech to a community audience on the subject of Social Security. The most important factor for Geraldo to consider when analyzing his audience is probably its

A. age. B. gender. C. sexual orientation. D. education. E. occupation.