Successful sales professional focus on customer needs and try to

What kind of brochure needs an efficient, practical, and down-to-earth style of writing to tell about an organization and its procedures?

a) Informational b) Persuasive c) Technical d) Wordy

The "public record" privilege allows the media to

a. gain access to proceedings or documents that are not open to the public. b. report any occurrence or event that may take place in public. c. republish any defamatory allegations made in official proceedings. d. All of the above