Consider the network diagram given in Figure 2. Assume that the amount on each branch is the distance in miles between the respective nodes. What is the distance for the shortest route from the source node (node 1) to node 5?

Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business. What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

A. OLTP B. Executive Information System (EIS) C. Transaction Support System (TSS) D. Decision Support System (DSS)

________ is the rung of the customer loyalty ladder where the customer convinces others to purchase/join

A) Word of mouth/buzz B) Repeat purchase C) Satisfaction D) Evangelism E) Ownership