Supportive communicators listen with empathy but usually are poor at acknowledging the feelings of others.

The act of producing messages is termed ________ and the act of understanding messages is termed ________

What will be an ideal response?

Alyce knows that her classmate, Ginny, has unusually stringy hair. While this may be due to

a genetic issue, Alyce assumes that Ginny doesn't wash her hair and skin regularly, and is an overall unclean person. She further assumes that Ginny isn't very smart. Alyce is engaging in the horn effect. Indicate whether the statement is true or false