What fact is little known about listening?

a. It is learned.
b. It is passive.
c. It is easy.
d. It is automatic.

a. It is learned.

Communication & Mass Media

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The first step in the Needs-Centered Training Model is to

a. analyze the training task b. analyze the organizational and trainee needs c. organize the training content d. select training resources

Communication & Mass Media

According to your textbook, the three criteria for judging the reliability of documents located on the Internet are recency, authorship, and

A. graphics. B. creativity. C. sponsorship. D. interactivity. E. indexing.

Communication & Mass Media