It is usually abnormal for a speaker to feel anxiety before giving a speech or making a presentation

Poor articulation can indirectly affect your ability to persuade others

Indicate whether this statement is true or false.

Which conflict style would be appropriate if the issue is very important to others but is not very important to you; you realize that you are wrong or that you have changed your mind; it is more important to preserve group harmony than resolve the issue?

a) Accommodating b) Collaborating c) Competing d) Avoiding e) Compromising