Which of the following would most likely lead to a litigation crisis?
a. a company lacking financial transparency
b. customers being injured by products
c. customers receiving poor service
d. a company failing to deliver products
Answer: v
Communication & Mass Media
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Communication & Mass Media
In persuasive speaking, a fear appeal is the threat that something undesirable will happen if change does not occur
Indicate whether the statement is true or false
Communication & Mass Media