Currently, the employment environment for homosexuals can best be described as:
A) one in which no federal or state legal protections exist.
B) rapidly changing due to the extension of legal protections in most states.
C) one with limited legal protection and more firms with gay-friendly policies.
D) comparable to other diverse groups with legal protections but mixed compliance.
Answer: C
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Which of these statements is the best description of the purpose of the service transition lifecycle stage?
A. Ensure services agreed on and designed in strategy and design are delivered effectively into operation B. Ensure services are designed to meet business expectations C. Ensure services are operated according to service level agreement D. Ensure services are measured and improved according to improvement guidelines
A company's marketing environment excludes the forces outside the marketing department that affect marketing management's ability to build and maintain successful relationships with target customers
Indicate whether the statement is true or false