Which of these statements is the best description of the purpose of the service transition lifecycle stage?

A. Ensure services agreed on and designed in strategy and design are delivered effectively into operation
B. Ensure services are designed to meet business expectations
C. Ensure services are operated according to service level agreement
D. Ensure services are measured and improved according to improvement guidelines

Answer: A. Ensure services agreed on and designed in strategy and design are delivered effectively into operation

Business

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Which of the following is an example of a business?

A) San Francisco State University B) Sears C) Red Cross D) St. Augustine Parish E) Massachusetts Teachers Association

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For the data given above, what is the value of RMSE? [Hint: Round the forecast values to 3 decimal places.]

A) 1,014,031.75 B) 818.73 C) 1,006.99 D) 16.51

Business