The learning curve for a product is 80 percent. The first unit took 100 hours to complete. The manufacturer wants to determine how many hours the fifth unit will take by using the formula approach. What is the coefficient b for that calculation?

The highest level of national recognition for quality that a U.S. company can receive is the _____, which was created by public law.

Fill in the blank(s) with the appropriate word(s).

A broadband service offered by telephone companies that uses copper wires already installed in homes and offices to connect to the Internet is referred to as:

A) DSL. B) cable modem. C) T1. D) VPN.