Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life

The assumption that certain races are intellectually inferior to others is a clear example of _______ racism

a. heterosexist b. institutionalized c. conventional d. individual

A celebrity is charged and jailed after driving under the influence and causing an accident. The celebrity hires a PR professional to develop a response to the situation. Which theory is most applicable for this situation?

a. excellence theory b. image restoration theory c. inoculation theory d. principles of influence theory