Given equal circumstances and generally rising costs, which inventory method will increase the tax expense the most?

Which of the following statements does NOT pertain to customers who are highly satisfied?

a. they tell more people about their experiences than dissatisfied customers b. they become valuable customers c. they are likely to purchase again and spend more in the future d. they pay more attention to competitors' ads than dissatisfied customers

A goodwill message allows you to establish and maintain a positive relationship with your audience

Indicate whether the statement is true or false.