Harold Timmons is in a position to close a large sale if he conceals certain information that the customer needs to make an intelligent buying decision
Harold's sales manager encourages him to withhold the information and says, "You will not be breaking any law." Which of the following statements would most likely help Harold in this situation?
A) A salesperson's ethical sense must extend beyond the legal definition of right and wrong.
B) Cooling-off laws prevent customers from being harmed by unethical salespeople.
C) The code of ethics established by management justifies all ethical and unethical choices.
D) The firm's moral tone is established by salespeople who have daily customer contact.
E) An action is ethical if a salesperson can defend it successfully to a group of peers.
A
You might also like to view...
________ looks at specific products, territories, and so forth that failed to produce expected sales
A) Microsales analysis B) Sales variance analysis C) Expense-to-sales analysis D) Full costing analysis E) Financial analysis
Explain the purpose of special interest groups. How do these organizations affect international business? Provide examples to support your answer
What will be an ideal response?