Which option is most widely used when printing slides for handouts?

All of the following are functions of an introduction EXCEPT

A) orient the audience. B) provide evidence to validate your main points. C) establish a speaker-audience-topic relationships. D) gain attention.

Which tool provides a necessary structure to the process of implementing a solution by reducing uncertainty and also ensures that everybody is knows what needs to be done?

a) Action char b) Flow chart c) Pareto chart d) T-chart