Which tool provides a necessary structure to the process of implementing a solution by reducing uncertainty and also ensures that everybody is knows what needs to be done?

Erica chose to show a silent slide show of her Costa Rica photographs playing in a loop behind her as she gave her speech on her recent mission trip. This was an effective way to save time and still share the information with her audience.

a. True b. False

__________ listeners examine what they hear by asking several questions

Fill in the blanks with correct word