When using Google to learn about a specific term, add ________ before the word

A line conditioner is similar to a surge suppressor

Indicate whether the statement is true or false

A system administrator has a database server that crashes at random times. No changes have been made to either the server's software or hardware. Which of the following is the FIRST step the administrator should take towards resolving this issue?

A. Establish an action plan. B. Perform a root cause analysis. C. Document the findings. D. Identify the problem and scope