Based on the code above, find the name of the student whose ID is 1167
a. SELECT FirstName, LastName FROM Course WHERE StudentID='1167' ;
b. SELECT FirstName, LastName FROM WHERE StudentID='1167' ;
c. SELECT FirstName, LastName FROM Student WHERE StudentID='1167' ;
d. SELECT FirstName, LastName FROM Customer WHERE StudentID='1167' ;
.B
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Often, a service problem arises from a customer's lack of understanding or ineptitude. Which of the following can help to minimize customer failures?
A) giving customers exclusive primary service packages B) redesigning processes to simplify service encounters C) using differential pricing and shared services D) minimizing service intangibility E) working with more customers at the same time
Ed Deadbeat races to the Bursar's Office on the first day of class and notes that the line is four students long
Ed figures that the wait will be at least ten minutes and, having better uses of his time, he decides to proceed to the next item on his to-do list. Ed's behavior is BEST described as: A) reneging. B) balking. C) blocking. D) queuing.