Which of the following is required as a result of SOX?
A. Public companies must present audited financial statements.
B. Companies that go bankrupt must repay shareholders for loss investments.
C. All shareholders now have an oversight role of the company's financial activities.
D. Top management must certify the financial statements for their company.
Ans: D. Top management must certify the financial statements for their company.
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Paul DeMairo is identifying key performance indicators to be tracked and analyzed through his company's CRM program. Which of the following would Paul be LEAST likely to include as a key performance indicator?
A) average revenue per customer B) customer lifetime value C) cost to acquire a new customer D) cost to retain a channel member E) cost to retain a current customer
Which of the following was not an important change introduced by the Sarbanes-Oxley Act of 2002?
A) New roles for audit committees B) New rules for auditors and management C) New rules for internal control requirements D) New rules for information systems development