Which term refers to a systematic assessment of a company's activities in terms of social impact?

The duty of a company to create wealth in ways that avoid harm to, protect, or enhance societal assets is called corporate social responsibility.

a. true b. false

When making claims or requesting adjustments, what should be included in the opening?

A) An apology for the inconvenience caused B) A straightforward statement of the problem C) A neutral buffer statement D) An expression of your anger and frustration E) A complete and specific explanation of the details of the problem