Most project management software tools support a broad range of task durations, including minutes, hours, days, weeks, and ________

By definition, a(n) ________ is a community, nation, or group that shares common traditions, institutions, activities, and interests

A) market B) society C) environment D) marketplace E) corporation

Which of the following is NOT one of the key strategies used to reduce customer defections?

a. Eliminate nuisance customers. b. Address key churn drivers. c. Implement effective complaint handling and service recovery procedures. d. Increase switching costs. e. Analyze customer defections and monitor declining accounts.