Which of the following terms can be defined as "the shared experiences, stories, beliefs, and norms that characterize an organization"?
A) organizational dynamics
B) a business mission
C) an ethical/value statement
D) customer relationships
E) corporate culture
E
Business
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Despite the discount Shane offers, the church representative walks away from the deal. What can Shane most likely learn from this experience?
A) Show less confidence at closing. B) Engage in longer selling cycles. C) Focus on individual buying motives. D) Strive for incremental commitment. E) Avoid surprises at the close.
Business
Which of the following refers to a logistics system designed to deliver parts to a production process as they are needed, not before?
A. Inventory information system B. Basket trading system C. Buffer stock system D. Just-in-time inventory system E. Real-time processing system
Business