When State Farm uses consumer research to create a mental map of consumers that indicates that consumers perceive State Farm as conservative, safe, responsive, and convenient, they are interested in subliminal perceptions

Capacity management is one of the ways to meet potential problems related to the ________ characteristic of services

A) intangibility B) perishability C) variability D) inseparability E) responsiveness

A project consists of four consecutive tasks that have average duration and worst-case duration estimates (in days) as shown in the table. Use Newbold's model to determine the aggregated one sigma buffer for this project

Activity Average Worst-Case A 10 20 B 15 25 C 20 30 D 25 35 A) 20 days B) 10 days C) 15 days D) 5 days