Capacity management is one of the ways to meet potential problems related to the ________ characteristic of services
A) intangibility
B) perishability
C) variability
D) inseparability
E) responsiveness
B
Business
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The study of the interface between individuals' physiology and the characteristics of the physical work environment is referred to as:
A) ergonomics. B) job review. C) job evaluation. D) SBAR. E) industrial engineering.
Business
The Occupational Safety and Health Act serves only as a model act and employers who violate its rules are not liable for penalties
Indicate whether the statement is true or false
Business