In general, corporate codes of ethics apply to upper- and middle-level managers

The design of convention centers ranges from tiny facilities that are little more than a single large room to immense complexes that can hold tens of thousands of conventioneers

a. true b. false

From the research summarized in the text, which of the following categories of personal and organizational variables has the greatest impact on sales performance?

A. Aptitude B. Personal characteristics C. Motivation D. Role perceptions E. No one category has the greatest impact