If a partner is asked how he or she is doing and gives the response "Fine" but is teary-eyed, you need to probe for the deeper levels of meaning to avoid this listening problem.
a. Content or representational listening
b. Selective listening
c. Egocentric listening
d. Experiential superiority
a. Content or representational listening
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Information in short-term memory is, on average, limited to about 20 seconds in duration.
Answer the following statement true (T) or false (F)
The critical approach to intercultural communication competence reminds us that:
A. good communicators need to aggressively question existing social structures and take actions. B. an individual cannot assume that people are always motivated to communicate. C. an individual's competence must be viewed within larger political, economic, and historical forces. D. good communicators need to think about how cultural variations influence the process of communication.